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Items where Author is "Zailani, Suhaiza"
Group by: Item Type | No Grouping Number of items: 2. Zailani, Suhaiza and Jauhar, Junaimah and Othman, Rosly and Ng, Lee Yen (2006) A Comparison Between ISO-Certified And Non ISO-Certified Colleges On Service Quality In Higher Education: Student's Perception. In: 6th Annual Hawaii International Conference on Business, 25-28 May 2006, Honolulu,Hawaii. (Submitted) Zailani, Suhaiza and Hj Din, Saari and Abd Wahid, Nabsiah (2006) The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia. In: 6th Annual Hawaii International Conference on Business, 25-28 May 2006, Honolulu,Hawaii. (Submitted) |