Zailani, Suhaiza and Hj Din, Saari and Abd Wahid, Nabsiah (2006) The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia. In: 6th Annual Hawaii International Conference on Business, 25-28 May 2006, Honolulu,Hawaii. (Submitted)
Hotel industry and tourism sector is to be seen as symbiotic interrelated. They have played a significant role in transformation of business activities that share the bulk of today's economy.
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