Simulation Of Passenger Flow For International Departure Using Witness Horizon

Liew, Jin Fung (2022) Simulation Of Passenger Flow For International Departure Using Witness Horizon. Project Report. Universiti Sains Malaysia, Pusat Pengajian Kejuruteraan Mekanikal. (Submitted)

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The focus of the paper is to investigate the passenger flow in airport terminal in Kulim International Airport (KXP). There are some processes involved in the international departure in airport terminal such as check-in profile, security screening of passengers and baggage, and departure passport check. The objective of the paper is to investigate the number of machines and labours required through WITNESS simulation during peak hours in weekdays, weekends and holiday season. This research was proposed based on Kulim International Airport (KXP) project that is currently in planning stage. There are three different models that simulate the passenger flow in the check-in area, security screening and passport check in three different scenarios. The unhappiness of passenger is the parameter to measure whether the model is suitable to implement in real life. Unhappiness of passengers is based on the waiting time required in each section. Long waiting time may cause congestion and flight delays. The simulation result is based on unhappiness of passengers and an improved solution is needed when the unhappiness is more than 10%. The result of each model is analysed based on machines, buffers and labors performance. Each section is then compared based on percentage of busy, percentage of idle, number of operations, average waiting time and others. An optimum model is created when the unhappiness of passengers exceeds 10%. The proposed simulation layout is compared with the current layout with a better performance in reduce passengers’ waiting time in airport terminal.

Item Type: Monograph (Project Report)
Subjects: T Technology
T Technology > TJ Mechanical engineering and machinery
Divisions: Kampus Kejuruteraan (Engineering Campus) > Pusat Pengajian Kejuruteraan Mekanikal (School of Mechanical Engineering) > Monograph
Depositing User: Mr Engku Shahidil Engku Ab Rahman
Date Deposited: 31 Oct 2022 10:32
Last Modified: 31 Oct 2022 10:32

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