TQM Practices Of Manufacturing Firms : An Empirical Study On Labor Productivity

Kader, Aziz (1997) TQM Practices Of Manufacturing Firms : An Empirical Study On Labor Productivity. Masters thesis, Universiti Sains Malaysia.

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Abstract

The focus of this study is to find the relationship, if any, between the critical factors of quality management and (labor) productivity in manufacturing organizations. The eight critical factors of quality identified for this study are role of top management and quality policy, role of quality department, training, product /service design, supplier quality management, process management/operation procedures, quality data and reporting, and employee relations in order to achieve high productivity in organizations.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management
Divisions: Pusat Pengajian Pengurusan (School of Management) > Thesis
Depositing User: Mr Mohammad Harish Sabri
Date Deposited: 23 Oct 2020 07:41
Last Modified: 23 Oct 2020 07:41
URI: http://eprints.usm.my/id/eprint/47720

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