Hemdi, Mohamad Abdullah
(2006)
Turnover Intentions Of Hotel Employees : The Role Of Human Resource Management Practices, Trust In Organization, And Affective Commitment [HD8039.H8 A136 f rb].
PhD thesis, Universiti Sains Malaysia.
Abstract
Dalam suasana global dan persekitaran perniagaan yang sengit hari ini, hotel perlu membentuk dan mengekalkan kelompok pelanggan yang setia dan menguntungkan.
In today’s global and competitive business environment, hotels aim to create and retain a pool of loyal and profitable customers.
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