Investigating Palestinian Efl Students’ Satisfaction And Continuous Intention Towards Blended Learning After The Covid-19 Pandemic

Qalalwa Nour N A, Qalalwa Nour N A (2025) Investigating Palestinian Efl Students’ Satisfaction And Continuous Intention Towards Blended Learning After The Covid-19 Pandemic. PhD thesis, Perpustakaan Hamzah Sendut.

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Abstract

The covid-19 pandemic has required transitioning to blended learning methodologies, especially in areas like palestine, where social and political obstacles exacerbate educational difficulties. This study investigates the perceptions, satisfaction, and ongoing intentions of palestinian english major students regarding blended learning, emphasizing its effect on speaking fluency. The research is based on three theoretical frameworks: the technology acceptance model (tam), the expectation confirmation model (ecm), and the theory of planned behavior (tpb). A mixed-methods approach was utilized, integrating surveys from 209 students and interviews with 18 students and 8 instructors across three palestinian universities. The results demonstrated that student satisfaction is markedly affected by blended learning platforms' perceived utility and user-friendliness. The affirmation of initial expectations is closely linked to satisfaction, which subsequently fosters ongoing intent to utilize blended learning. Speaking fluency has become a significant concern, as both students and instructors emphasize the difficulties arising from restricted interaction in blended settings.

Item Type: Thesis (PhD)
Subjects: P Language and Literature > P Philology. Linguistics > P1-1091 Philology. Linguistics(General)
Divisions: Pusat Pengajian Bahasa Literasi & Terjemahan (School of Languages, Literacies and Translation) > Thesis
Depositing User: Mr Hasmizar Mansor
Date Deposited: 13 May 2026 02:44
Last Modified: 13 May 2026 02:44
URI: http://eprints.usm.my/id/eprint/64190

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