Leong, Pui Chee
(2024)
An Evaluation On Penang Hospital Pharmacists, Community Pharmacists, And Consumers’ Perception Toward The Implementation Of Zoning Of Community Pharmacies In Penang, Malaysia.
Masters thesis, Perpustakaan Hamzah Sendut.
Abstract
Over the years, the zoning policy regarding community pharmacies has stirred
controversy in malaysia. Despite being widely adopted in many countries, such
policies have yet to be implemented in malaysia. This study aimed to assess in depth
opinion of hospital pharmacists, community pharmacists and consumers regarding
zoning of community pharmacies in malaysia. A semi-structured qualitative study
utilising face-to-face interviews was carried out in april to september 2021 among
11 hospital pharmacists (aged 31 to 40 years), 12 community pharmacists (aged 31 to
40 years) and 10 consumers (aged 27 to 48 years old) in penang, malaysia.
Purposive sampling was employed, and data collection was stopped when the
saturation point was reached. The interviews were audio-recorded and transcribed
verbatim. The transcripts were independently coded and verified by experts with the
resultant data analysed by atlas.Ti version 8 using thematic analysis. The study
found that hospital pharmacists and consumers have lack of exposure to the concept
of zoning policy. All the three respondent groups were aware about the
oversaturation of community pharmacies in urban areas as compared to rural areas.
They believed that many pharmacists refused to establish their stores in rural areas
because of hard to survive in business.
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