Razak Abd, Afifah
(2024)
The Determinants Of Competitive Advantage And Performance Among Shipping Agents In Malaysia.
PhD thesis, Perpustakaan Hamzah Sendut.
Abstract
Malaysia Is Known As A Strategic Maritime Country And Being A Catalyst For The
Development Of The Shipping Industry For A Long Time. This Research Examines The
Determinants Of Competitive Advantage And Performance Among Shipping Agents In
Malaysia. This Research Applies Resources Based View Theory. The Population Of This
Study Is Shipping Agents Who Perform The Task Of Delivery And Distribution At Ports In
Malaysia. The Sample Of This Study Is Shipping Agents Who Are Active And Registered
With Malaysian Immigration Department. A Non - Probability Sampling Approach And
Purposive Sampling Techniques Was Used To Select The Samples. The Data Were Analyzed
Using Statistical Methods And Modeling Structures By Spss Edition 24 And Smart
Pls 2.0 Software. This Research Suggests The Novelty By Measuring Government
Procedures That Mediates With Competitive Advantage In Improving Performance For
This Industry. The Study Found That The Determinants That Supports The Relationship
Between Competitive Advantage And Performance Among Shipping Agents Are As The
Management Knowledge, Social Networks, And Government Procedures. The Study
Concluded That Competitive Advantage And Performance Among Shipping Agents In
Malaysia Have A Significant Positive Effect. The Study Recommends The Determinants Of
Competitive Advantage In Improving The Shipping Agents Performance.
Actions (login required)
 |
View Item |