Rahman A, Alshammari Tai Abdul
(2024)
Influence Of High-Performance Work System On Employee Performance And Mediating Role Of Employee Engagement.
Masters thesis, Universiti Sains Malaysia.
Abstract
The aviation industry consistently enhances its human resources by recruiting and retaining proficient personnel. The implementation of a structured Human Resource Management (HRM) program is deemed essential in the aviation industry, as it is regarded as a pivotal element of organizational activities. The top management of the aviation industry has been engaging in recruitment efforts, however, a significant proportion of the newly hired personnel have tended to discontinue their employment within a brief timeframe. Modern service managers acknowledge that allocating resources toward employee investment and fostering a supportive work environment can result in heightened motivation, superior job performance, and decreased employee turnover. High-performance work practices (HPWPs) are defined as human resource activities that have a positive impact on employee performance. Therefore, the main objective of this dissertation is to investigate the impact of HPWS on employee performance, a consensus on the mechanisms underlying this relationship has yet to be reached. The present study employs Social Exchange Theory (SET) to examine the relationship between High-Performance Work Systems (HPWS) and employee performance, with a focus on exploring the mediating effect of employee engagement.
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