Almandoos, Alblooshi Tareq Abbas Ali
(2022)
Antecedents And Outcome Of UAE Citizen Satisfaction Of Egovernment Services.
PhD thesis, Universiti Sains Malaysia.
Abstract
This study investigates the trends in citizen
satisfaction with e-government services as observed through service usefulness, service ease of use, information awareness, and service quality. Furthermore, this study investigates the impact of citizen satisfaction towards e-government services on Egovernment
service continuance intention.
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