Siang, Ling Kui
(2021)
Work-related stress and turnover intention during the COVID-19 pandemic among nurses in Hospital Universiti Sains.
Other.
Pusat Pengajian Sains Kesihatan, Universiti Sains Malaysia.
(Submitted)
Abstract
The outbreak of the COVID-19 had a significant impact on the healthcare system. This
puts the healthcare system under tremendous pressure. Nurses are reported to be under
stress following the Covid-19 outbreak, and estimated a mass turnover intention among
nurses globally due to the pandemic. Therefore, this study aims to assess the level of
work-related stress and turnover intention among nurses in Hospital USM. A total of 365
nurses participated in this study by answering self-administered questionnaire through
Google Forms sent to them. The collected data were analyzed by SPSS version 26.0.
Sociodemographic characteristics, the prevalence of work-related stress and turnover
intention was presented in descriptive statistics. The Pearson correlation test was used to
analyze the relationship between work-related stress and turnover intention. To analyze
the association between sociodemographic characteristics with work-related stress and
turnover intention, the Chi-square test and Fisher exact test were utilized with a
significance level of p<0.05. The majority of the nurses experience little to moderate
levels of work-related stress; however, they do not have the intention to leave. This study
showed a significant and positive correlation between work-related stress and turnover
intention. Nevertheless, there were no significant associations between sociodemographic
characteristics with work-related stress and turnover intention among nurses
in Hospital USM during the COVID-19 pandemic. The findings of the study alert
healthcare personnel regarding the issues and consequences related to work-related stress
and turnover intention. Therefore, appropriate proactive strategies or recommendations
should be done to improve nurses’ satisfaction and address issues related that surround the nursing practice environment to improve the quality of care delivered and patient
safety, besides retaining highly skilled nurses.
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