Dass, Phynthamilkumaran Siea
(2018)
The Mediating Effect Of
Competitive Advantage On The
Relationship Between
Organizational Learning And
Collective Human Capital With
Firm Performance In Mnes.
PhD thesis, Universiti Sains Malaysia.
Abstract
Malaysia have been an appropriate country for MNEs to invest and expand their
manufacturing capabilities since 1970s. MNEs from United States of America, Europe,
Japan, China and Korea covering segments like automotive, medical, electric and
electronics, aviation as well as food and beverages were being heavily invested. MNEs in
Malaysia increases career opportunities as well as enhances knowledge and skills of
Malaysian employees. In this ever emerging market with full of competitiveness,
organizational learning and collective human capital is being impacted with employee
movement within MNEs in Malaysia. In line with this study conducted to find out the
impact towards organizational learning and collective human capital towards firm
performance with competitive advantage as a mediator was the main contribution done.
This is a cross-sectional study. Systematic probability sampling was used as sampling
technique for this research. The respondents were identified as managers from respective
MNEs. Total of 237 usable respondents were responded and tested eleven hypotheses. As
a result with direct relationship towards competitive advantage, knowledge acquisition,
knowledge distribution, organizational memory and collective human capital was found
to be significant. Even though knowledge interpretation was found to be significant, due
to its negative relation it was rejected as the study was focusing on positive relation only.
It is suspected, despite of having good training and coaches who able to share theknowledge but the adaptability of the recipient determines the success of knowledge
interpretation was found to be weak. When competitive advantage mediates knowledge
distribution was found not to be significant due to skilled employees opt to move around
resulting knowledge halt. Despite of the significance for knowledge interpretation, due to
its negative relation it was rejected due to the recipient adaptability and capability as well
when competitive advantage mediates. The findings from this research contributes to the
context of MNEs in Malaysia by affirming knowledge acquisition and organizational
memory as well as collective human capital were well established. Knowledge
distribution and interpretation has to be enhanced by MNEs here through teamwork and
relationships between employees. Despite of that, this research have contributed
successfully by integrating and enhancing Resource Based View (RBV) and assimilation
theory in Malaysian manufacturing industry.
Actions (login required)
 |
View Item |
