Communication and Job Satisfaction among Workers in the Department of Trade Union Affairs in the Northern State of Malaysia

Asaari, Muhammad Hasmi Abu Hassan and Razak, Azley Abd and Jabar, Nur Diyanah Abd (2019) Communication and Job Satisfaction among Workers in the Department of Trade Union Affairs in the Northern State of Malaysia. European Scientific Journal, 15 (28). pp. 1-14. ISSN 1857-7431

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Abstract

This study aims to identify communication links with job satisfaction among workers in the Department of Trade Union Affairs. This study also examines the relationship between job satisfaction and communication with the effect of communication on job satisfaction. It has been noted that since recently, communication used in an organization has been extremely weak, resulting in job satisfaction. A total of 200 self-administered questionnaires were distributed among the workers in the Department of Trade Union Affairs. The study had received a total of 120 questionnaires with a 60% response rate. They were asked about their demographic information, communication, and job satisfaction. The tool for communication is based on the Satisfaction Communication Questionnaire, and the tool for job satisfaction is based on the Job Satisfaction Survey. The study concludes that communication has a significant relationship and impact on job satisfaction among workers in the department.

Item Type: Article
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD6350-6940.7 Trade unions. Labor unions. Workers' associations
Divisions: Pusat Pengajian Pendidikan Jarak Jauh (School of Distance Education) > Article
Zoom Profil Pakar (Expert Profile) > Muhammad Hasmi Abu Hassan Asaari (Distance Education)
Depositing User: Administrator Automasi
Date Deposited: 03 Feb 2020 02:05
Last Modified: 03 Feb 2020 02:19
URI: http://eprints.usm.my/id/eprint/46064

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