Ibrahim Balal, Siddig Balal
(2011)
Societal Marketing Orientation And Marketing Performance: The Mediating Role Of Key Market-Based Capabilities
And The Moderating Effect Of Institutional Context.
PhD thesis, Universiti Sains Malaysia.
Abstract
Societal issues appear to be increasingly important in today’s business climate. Response to these issues by adopting societal marketing orientation is expected to
enable firms to gain better competitive advantage. However, literature search reveals that there is a lack of research offering valid measurement and a systematic
framework that demonstrates the underlying mechanisms and contingencies through which societal marketing orientation can help firms to achieve that end. Using a priori
approach the study intended to propose a valid measure of societal marketing orientation and to investigate the extent of this orientation among large manufacturing
firms in Malaysia.
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