Isa, Che Maznah Mat and Saman, Hamidah Mohd and Preece, Christopher Nigel
(2015)
Determining Significant Factors Influencing Malaysian Construction
Business Performance in International Markets.
Journal of Construction in Developing Countries , 20 (2).
pp. 1-23.
ISSN 1823-6499
Abstract
Market expansion into foreign markets has become increasingly important for
construction businesses, including Malaysian contractors. It is therefore imperative that these
firms are able to sustain performance in international markets. This paper aims to determine
the significant factors influencing the Malaysian contractors' performance in international
markets. This study adopts a mixed method using questionnaires that were sent to 115
construction firms as a sampling frame. The quantitative findings were further validated
through in-depth interviews with five firms currently operating at the international level. It was
found that the firms' profit targets based on return on investment and revenues supported by
the firms' competitive advantages due to employees' capabilities and competencies have
significantly influenced the firms' performance. However, further insights disclosed that
having strong and stable human relationships were very important to enhancing the firms'
performance in international markets. The findings build further understanding of
international strategies for construction in developing countries. Finally, the study identifies
the need to develop a suitable tool to measure firms' performance by taking into
consideration the complex elements within the identified significant influencing factors.
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