Shrivastava , Arunima and Purang, Pooja
(2009)
Employee Perceptions Of Job Satisfaction:
Comparative Study On Indian Banks.
Asian Academy of Management Journal (AAMJ), 14 (2).
pp. 1-14.
ISSN 1394-2603
Abstract
The present study examined the job satisfaction level of a public sector and private sector
bank employees in India. The sample consisted of 340 bank employees from both sectors.
Job Diagnostic Survey by Hackman and Oldham (1975) was used to ascertain the level of
job satisfaction. This study used independent samples t-test and qualitative analysis to
study the differences in employee attitudes. Results indicated that the means of the public
and private banks were significantly different from each other. It was found that private
sector bank employees perceive greater satisfaction with pay, social, and growth aspects
of job as compared to public sector bank employees. On the other hand, public sector
bank employees have expressed greater satisfaction with job security as compared to
private sector bank employees. The findings of the study highlight important satisfiers
and dissatisfiers present in the job and suggest both the banks to take performance
initiatives in the areas where employees have reported reduced satisfaction.
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