Wan Yusof, Wan Fadzilah and Muhamad Jantan, Muhamad Jantan and Ibrahim, Daing Nasir
(2004)
The Interactive Effects Of Human Capital,
Structural Capital And Social Capital On
Firm Performance.
Asian Academy of Management Journal (AAMJ), 9 (2).
pp. 1-18.
ISSN 1394-2603
Abstract
Independent studies conducted on the impact of human capital, structural capital and
social capital on firm performance have shown that a significant positive relationship can
be established between each of them and performance. This study examined if each of
these components of intellectual capital would show more significant relationships if they
were to interact with each other, whether in a two-way or three-way interactions. Results
provided by a sample collected from 298 business units of firms in the Malaysian
financial services industry is consistent with the suggestion that the key driving forces in
the contemporary business environment has moved from the management of tangible
resources to the exploitation of intangible resources and differential outcome can be
expected from the interactive nature of the components.
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