Siea Dass, Phynthamilkumaran
(2007)
A Study On The Factors Influencing The
Success Of Statistical Process Control (SPC)
Projects In Electrical And Electronics Firms.
Masters thesis, Universiti Sains Malaysia.
Abstract
Kajian ini mengkaji faktor-faktor utama yang mempengaruhi kejayaan
pelaksanaan Kawalan Proses Statistik (SPC) di firma-firma elektrik dan elektronik di
sekitar kawasan perindustrian Pulau Pinang and Kulim. Hubung-kait di antara
pembolehubah pengantara dengan perubahan budaya turut dikaji. Borang soal-selidik
diedarkan kepada responden kajian melalui Jabatan Sumber Manusia dan Jabatan Kualiti
di syarikat-syarikat pemilikan Jepun, Amerika, Eropah serta Malaysia. Kaedah
persampelan bertujuan digunakan bagi mengumpul data daripada mereka yang pemah
terlibat dalam pelaksanaan dan pengamalan projek-projek SPC. Sejumlah 160 borang
soal-selidik diedarkan untuk pengumpulan data.
This study exammes the key factors influencing success of implementing
Statistical Process Control (SPC) in Electrical and Electronics firms in Penang and Kulim
Industrial area. The relationship between the moderating variable, culture change is also
being studied. Questionnaire was distributed to the respondents by the Human Resource
department and Quality Assurance department in each selected Japanese, American,
European and Malaysian ownership of companies. Purposive sampling method was used
to collect the data from those who have experience in implementing and practicing SPC
projects. Total of 160 questionnaires were distributed. It is done to prevent any noise
factor in the data.
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