Oii, Inn Seong
(1995)
Quality culture and quality costs of a manufacturing organization in Penang, Malaysia.
Masters thesis, Universiti Sains Malaysia.
Abstract
Penyelidikan ini telah dijalankan untuk mengaji samada
wujudnya perbezaan di antara budaya kualiti pada peringkat
pengurusan, penyelia dan operator di suatu organisasi.
Perhubungan di antara budaya kualiti pada peringkat
pengurusan dan berbagai kos qualiti dikaji. Kajian yang
sa rna juga dijalankan untuk membandingkan budaya kualiti
dua organisasi pada peringkat operator dua orgainsasi
tersebut di atas.
The research was conducted to study whether there is any
significant difference between the quality Culture at the
management,
supervisor and operator levels of an
organization. The relationship between quality culture management level and various elemeqts of quality costs of
the organization was examined. A Similar study was carried
out to compare the quality culture at operator level of· two
other different organizations with the above organization.
Actions (login required)
 |
View Item |
![[img]](http://eprints.usm.my/style/images/fileicons/application_pdf.png)
