Mohammed Khaled , Khaldoun Najati
(2012)
The Effects Of Human Resource Management Practices (Hrm) On Service Innovation In Malaysian Islamic Banks.
Masters thesis, USM.
Abstract
Objektif kajian ini adalah untuk mengkaji kesan amalan sumber manusia pada inovasi perkhidmatan dalam konteks bank-bank Islam dan secara praktik kajian ini meneliti tiga dimensi amalan HRM: pampasan, prestasi penilaian dan penyertaan.
The objective of this study is to examine the effect of human resource practices on service innovation in the context of Islamic banks. This study examines three dimensions of HRM practices: compensation, performance appraisal and participation.
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