C. Kaleappan, C. Kaleappan (2006) A Study Of Logistic Service Quality In A Container Terminal Operations. Masters thesis, USM.
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Abstract
Kajian ini difokuskan kepada tahap kepuasan terhadap perkhidmatan yang diberikan oleh pihak terminal kontena kepada penggunanya. The study is focused on the satisfaction level of the container terminal main users.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | H Social Sciences > HF Commerce > HF5001-6182 Business |
| Divisions: | Pusat Pengajian Siswazah Perniagaan (Graduate School of Business) > Thesis |
| Depositing User: | Mr Firdaus Mohamad |
| Date Deposited: | 07 Jun 2012 02:14 |
| Last Modified: | 17 Apr 2017 05:09 |
| URI: | http://eprints.usm.my/id/eprint/25521 |
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