Effects Of Guest Experience, Well-Being, And Altruism On Resort Hotel Guests’ E-Word-Of-Mouth Intention In China

Yedan, Fan (2024) Effects Of Guest Experience, Well-Being, And Altruism On Resort Hotel Guests’ E-Word-Of-Mouth Intention In China. PhD thesis, Universiti Sains Malaysia.

[img] PDF
Download (476kB)

Abstract

This study integrated the Experience Economy model and positive psychology into the stimulus-organism-response (SOR) schema to predict guests’ eWOM intention in China. Specifically, entertainment experience, education experience, esthetic experience and escapism experience served as stimuli, hedonic well-being and eudaimonic well-being were applied as organism, which ultimately led to eWOM intention as behavioural response.

Item Type: Thesis (PhD)
Subjects: H Social Sciences > H Social Sciences (General) > H1-99 Social sciences (General)
Divisions: Pusat Pengajian Siswazah Perniagaan (Graduate School of Business) > Thesis
Depositing User: Mr Aizat Asmawi Abdul Rahim
Date Deposited: 14 Oct 2025 07:36
Last Modified: 14 Oct 2025 07:36
URI: http://eprints.usm.my/id/eprint/62958

Actions (login required)

View Item View Item
Share