A New Model For Work Stress Patterns

Barhem, Belal and Md Sidin, Samsinar and Abdullah, Iskandar and Alsagoff, Syed Kadir (2004) A New Model For Work Stress Patterns. Asian Academy of Management Journal (AAMJ), 9 (1). pp. 1-25. ISSN 1394-2603

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This study tests a new work stress model by evaluating the major work stress sources and work stress coping strategies experienced by the Malaysian and Jordanian Customs Department employees. It further ranks the sources and coping strategies of work stress, and evaluates the relationships between stress patterns. The sample consists of 216 Malaysian Customs employees and 248 Jordanian Customs officers, from which correlation, means, path analysis and frequencies were computed. The major findings of the study show that Malaysian and Jordanian Customs employees identified role ambiguity as the main source of work stress while self-knowledge was the major coping strategy they used to overcome work stress. The relationship between sources of work stress and coping strategies is strong in the two cases while the relationship with personal differences is weak.

Item Type: Article
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management
Divisions: Penerbit Universiti Sains Malaysia (USM Press) > Asian Academy of Management Journal (AAM)
Depositing User: Mr Firdaus Mohamad
Date Deposited: 20 Jul 2017 08:39
Last Modified: 20 Jul 2017 08:39
URI: http://eprints.usm.my/id/eprint/35745

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