Customer Satisfaction In An Ems Company

K. Suppiah, Thiruchelvam (2015) Customer Satisfaction In An Ems Company. Masters thesis, Universiti Sains Malaysia.

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Abstract

Increasing competition in an increasingly globalized world drives the need of companies’ to retain their customers. Ensuring Customer Satisfaction is a key strategic imperative for any company in this battle to retain customers

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HF Commerce > HF5001-6182 Business
Divisions: Pusat Pengajian Siswazah Perniagaan (Graduate School of Business) > Thesis
Depositing User: Mr Noorazilan Noordin
Date Deposited: 28 Sep 2016 04:56
Last Modified: 17 May 2018 03:11
URI: http://eprints.usm.my/id/eprint/30600

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