Kajian Pelaksanaan Kualiti Dalam Organisasi-Organisasi Pengeluaran Di Indonesia

Amar, Kifayah (2002) Kajian Pelaksanaan Kualiti Dalam Organisasi-Organisasi Pengeluaran Di Indonesia. Masters thesis, Universiti Sains Malaysia.

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Abstract

Objektif kajian ini adalah untuk mengenalpasti pelaksanaan kualiti dalam organisasi pengeluaran di Indonesia. Persepsi kualiti daripada sudut pandangan pihak pengeluar dikenalpasti terlebih dahulu. Ini diikuti dengan pengenalpastian tahap pelaksanaan kualiti yang diukur melalui faktor-faktor kritikal seperti kepimpinan, analisis dan maklumat, pengurusan proses, hubungan pembekal dan pelanggan, pengurusan sumber manusia dan perancangan strategik. The objective of this study is to determine the extent of quality implementation in Indonesian manufacturing organizations. The quality perception from manufacturer point of view is first identified. This is followed by the identification of quality implementation levels measured by the critical success factors such as leadership, information and analysis, process management, customer and vendor relationships, human resource management and strategic planning.

Item Type:	Thesis (Masters)
Subjects:	T Technology > T Technology (General) > T1-995 Technology(General)
Divisions:	Pusat Pengajian Teknologi Industri (School of Industrial Technology) > Thesis
Depositing User:	HJ Hazwani Jamaluddin
Date Deposited:	22 Feb 2016 08:22
Last Modified:	17 Apr 2017 06:53
URI:	http://eprints.usm.my/id/eprint/29739

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