A Study Of Logistic Service Quality In A Container Terminal Operations

C. Kaleappan, C. Kaleappan (2006) A Study Of Logistic Service Quality In A Container Terminal Operations. Masters thesis, USM.

[img] PDF
Download (223Kb)

    Abstract

    Kajian ini difokuskan kepada tahap kepuasan terhadap perkhidmatan yang diberikan oleh pihak terminal kontena kepada penggunanya. The study is focused on the satisfaction level of the container terminal main users.

    Item Type: Thesis (Masters)
    Subjects: H Social Sciences > HF Commerce > HF5001-6182 Business
    Divisions: Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)
    Depositing User: Mr Firdaus Mohamad
    Date Deposited: 07 Jun 2012 10:14
    Last Modified: 13 Jul 2013 18:05
    URI: http://eprints.usm.my/id/eprint/25521

    Actions (login required)

    View Item
    Share