Items where Author is "Mahmood, Kamarulzaman "

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Mahmood, Kamarulzaman and Mat Ali @ Salim, Nor Azman and Mohamad, Mahadzirah (2015) Kualiti perkhidmatan, kepuasan pelanggan dan kesetiaan pelanggan Perbadanan Perpustakaan Awam Terengganu: Kajian konseptual. Jurnal PPM: Journal of Malaysian Librarians, 9. pp. 1-12. ISSN 1823-6308

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