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Items where Author is "Hamir, Norhamizan"
Group by: Item Type | No Grouping Jump to: Thesis Number of items: 1. ThesisHamir, Norhamizan (2020) Service Recovery Performance: The Effect Of Management Commitment To Service Quality Among The Frontline Hotel Employees Through Work Engagement And Job Embeddedness. PhD thesis, Universiti Sains Malaysia. |