Employee Involvement In EMS/ISO 14001 And Its Spillover Effect In Creating Consumer Environmentally Responsible Behavior [TS155.7. R173 2007 f rb].

Abstract

Kajian ini memberi jawapan kepada satu persoalan utama iaitu sama ada perlaksanaan satu sistem pengurusan yang komprehensif dan menyeluruh seperti Sistem Pengurusan Alamsekitar (SPA) boleh mengukuhkan sikap-kerja dan norma yang mesra-alamsekitar dan sama ada sikap dan norma tersebut boleh melimpah dalam bentuk tingkah-laku diluar organisasi. This study answers the main question of whether the implementation of a comprehensive and pervasive management system such as the Environmental Management System (EMS) could reinforce work attitude and norms that are eco friendly and whether the same attitude and norm would spill out into behavior outside the organization.