Liew, Hong Jin (2025) The Role Of Digital Financial Services (Dfs) Consumer Protection In The Relationship Between Digital Financial Literacy, Financial Sophistication, Risk Governance And Internal Controls And Financial Sustainability Among Manufacturing Smes In Malaysia. Masters thesis, Universiti Sains Malaysia.
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Abstract
The revolution of information technology (IT) has impacted and changed every aspect of human being’s lives. The financial services industry in Malaysia has been navigating the digital revolution through the offering of digital financial services (DFS) and generating profits through efficiency, cost savings and wider reach. However, DFS are vulnerable to cyber-attacks and system failure which may compromise business continuity and financial stability. Therefore, a comprehensive DFS protection is very important in ensuring business sustainability. The primary objective of this research is to develop a valid and sound instrument to assess SMEs perception towards the application and effectiveness of digital financial services (DFS) protection from the perspective of financial literacy. The objective of the study will be exploring the factors that influence financial sustainability.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management |
| Divisions: | Pusat Pengajian Pengurusan (School of Management) > Thesis |
| Depositing User: | Mr Aizat Asmawi Abdul Rahim |
| Date Deposited: | 15 Jul 2026 08:14 |
| Last Modified: | 15 Jul 2026 08:14 |
| URI: | http://eprints.usm.my/id/eprint/64650 |
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