Wang, Jinghao (2025) Public Space Design Optimisation Guideline: A Case Study Children’s Hospital Service Design In Guangzhou, China. PhD thesis, Universiti Sains Malaysia.
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Abstract
Since the implementation of China's three-child policy, there has been a noticeable increase in potential patients at children's hospitals. This shift has heightened awareness of children's needs and driven hospitals to improve service quality. Existing research has identified several issues in the service experience of public spaces in children's hospitals that require comprehensive analysis and effective solutions. Service design is increasingly recognized as a valuable approach to enhancing the service experience in these settings and is expected to become a key aspect of hospital design in the coming years. However, many studies have focused primarily on spatial or decorative elements, often neglecting the human-centered care and systematic consideration of the overall medical experience. This study aims to analyze and optimize the service experience in public spaces of children's hospitals.
| Item Type: | Thesis (PhD) |
|---|---|
| Subjects: | N Fine Arts > NX Arts in general > NX1-820 Arts in general |
| Divisions: | Pusat Pengajian Seni (School of the Arts) > Thesis |
| Depositing User: | Mr Aizat Asmawi Abdul Rahim |
| Date Deposited: | 13 May 2026 09:13 |
| Last Modified: | 13 May 2026 09:13 |
| URI: | http://eprints.usm.my/id/eprint/64199 |
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