Qaralleh, Samer Jibril O. Talal'Ah
(2024)
Job Demand-Resources And Performance Among Physicians In The Jordan Public Hospital.
PhD thesis, Perpustakaan Hamzah Sendut.
Abstract
Physicians play an important role in healthcare systems, and their work performance has a direct impact on patient outcomes and overall care quality. This research explored the direct association between job demands, job resources, burnout, and job satisfaction among Jordanian physicians. Furthermore, this examination investigated the relationship between job satisfaction and job performance. This study evaluated the mediating role of job satisfaction on the relationship between job demands-resources and job performance. This study examined the moderated mediation effect of empowering leadership and safety climate on the relationship between job demands, resources, and job performance via job satisfaction. The job demands-resources theory served as the foundation for this study. In this research, a total of 375 physicians from public hospitals in Jordan were employed as the sample of this study using the cluster sampling technique. Smart PLS version 3.3.3 and SPSS version 26.0 were used to examine the data. The findings reveal that skill variety, autonomy, task identity, job feedback, and job security have a significant positive connection with job satisfaction, while there is an insignificant link between job significance with job satisfaction. In addition, emotional demands, and quantitative demands have a negative and significant association with job satisfaction. Job satisfaction has a significant positive association with job performance. Burnout has a significant negative association with job satisfaction.
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