Mahmudin, Alwi
(2024)
Relationship Between Innovative Behaviour And Business Intelligence System Adoption Among Malaysian Smes: Competitive Intelligence As A Mediator And Innovative Dynamism As A Moderator.
PhD thesis, Perpustakaan Hamzah Sendut.
Abstract
Small and medium-sized enterprises (SMEs) make up between 95% and 99% of the total businesses worldwide. SMEs are the source of job creation and contribute significantly to many developed countries' gross domestic product (GDP) growth. In developed countries, SMEs contribute more than 50% to GDP. Nevertheless, in Malaysia, SMEs only contributed 38.3% of the total GDP (RM521.7 billion) to the Malaysian economy in 2018. The government is targeting an increase in SMEs contribution to GDP to above 40% in years to come. Many SMEs are not performing to their highest potential due to internal efficiencies and constraints in the business environment. With the era of industry 4.0, Malaysia has launched its industry 4WRD to match The National Entrepreneurship Policy 2030 or Dasar Keusahawanan Nasional 2030 (DKN2030) in creating a conducive and integrated entrepreneurial ecosystem. The objective of DKN2030 is to empower and drive a culture of innovation and entrepreneurship in the country. Thus, this study investigates the relationship between innovation behaviour and business intelligence system, mediated by competitive intelligence and moderated by innovative dynamism. The investigation aims to establish the relationship between innovation behaviour (IB) and Business Intelligence System adoption, as well as the mediation effect of competitive intelligence and the moderation effect of innovative dynamism among small and medium entrepreneurs in Malaysia
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