S Alzughaibi, Saad Mohammed
(2022)
The Impact Of Technological, Organizational And Environmental
Factors Of Erp Diffusion Among Smes In Saudi Arabia: Perceived Values As The Mediator.
PhD thesis, Perpustakaan Hamzah Sendut.
Abstract
Enterprise resource planning ERP refers to the integrated central systems that
businesses use to store and process information, facilitate its exchange between
different departments, and assist in effectively administering procedures. The past
research theories show that ERP systems bring a variety of technical, operational, and
strategic benefits, such as sharing information, reducing costs, streamlining business
processes, productivity, efficiency, customer service, and supply chain
communication. It was shown that ERP systems had provided similar benefits to small
and medium-sized enterprises (SMEs) as they had too large enterprises (LEs).
However, SMEs’ contributions to the country’s economy and capital market are
limited due to a lack of ERP deployment and an understanding of ERP’s benefits.
Although there is no agreement on the number and nomenclature of ERP system
diffusion stages, the majority of researchers identified three: evaluation, adoption, and
routinization. Studying these stages is of utter importance for stakeholders to take
appropriate decisions, but there is little research on these stages. This approach fails to
demonstrate how technology is fully integrated into an organisation.
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