Hwang, Fung Chew
(2012)
Awareness on work stress among public express
bus drivers at Terminal Bus Melaka Sentral.
Project Report.
Universiti Sains Malaysia.
(Submitted)
Abstract
Bus drivers are one of several occupational groups who have reported disproportionately high levels of occupational stress. The aims of the research were
to study the level of awareness on work stress among public express bus drivers in
Melaka and to find the relation between age, education and working experience with
awareness level on work stress. A descriptive study on 80 express bus drivers at
terminal bus Melaka Sentral was done using a questionnaire. Data was analyzed
using the Statistical Package Social Science (SPSS) version 19.0. Majority of the
respondents had high level of knowledge on work stress which is 48 (60%) followed
by moderate level (32.5%) and only six (7.5%) of the respondents had limited
knowledge. Majority of the respondents had positive attitude towards work stress
which is 76 (95%). Only 5% of the bus drivers had good practice on work stress. The
rest of the respondents (40%) fall in the group of average, followed by the most
respondents had bad practice on work stress which is 55%. There is statistically
significant relationship between awareness on work stress and education level
(p=0.000). There is a significant relationship between awareness on work stress and
working experience (p=0.012) too. However, there is no significant between
awareness on work stress and age group (p=0.515). In conclusion, the level of
awareness on work stress among the express bus drivers in Melaka was high due to
their high knowledge level and good practice level on work stress.
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