Noor, Nurhafezah Mohamed
(2014)
Musculoskeletal symptoms among
cleaners in
Health Campus, USM.
Project Report.
Pusat Pengajian Sains Kesihatan.
(Submitted)
Abstract
This study was conducted to investigate the musculoskeletal symptoms among cleaners at
Health Campus, USM. The muscular aches, pain and discomfort on part of the body can
affect and disrupt the job performance. Physical, physiological and psychosocial factors
are associated with MSDs among cleaners. The associations were identified by using chisquare
test. The information about this study was collected through distribution of
questionnaires to 112 respondents with guidance from the researcher. Observation of
cleaning job was also conducted. Results from this study show female workers were
dominated the cleaning job at Health Campus. The study also found that the body part
that often experience muscular aches, pain and discomfort in the last 12 months were at
the knee (69%), right wrist/hand (65%), upper back (68%), lower back (58%), legs
(67%), and both the right and left shoulders (66% and 64%). The prevalence of location
of muscular aches, pain and discomfort was similar with previous studies except for knees
and foot. Pain in knees and foot can be associated with other risk factors of MSDs which
is physiological (age) and psychosocial (lifestyle and diet). Relationship between
musculoskeletal symptom with physical, personal and psychosocial risk factors were
identified. For physical factors, work task that associated with risk of MSDs was mopping
and moving furniture whereas personal factor were gender and age. Psychosocial factor
which is work organisation (helps from others, work intensity, time to complete all works
and controls on deciding own break) and job location also have association with the risk
of MSDs among cleaners at Health Campus. As a conclusion, the- presence of
musculoskeletal symptoms among cleaning workers in Health Campus should be
considered by the management as well as the individual because it involves quality of life
of the workers and the companies’ reputations.
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