Khairuddin, Nurul Nadzirah
(2022)
Relative caregivers’ satisfaction towards nursing care of neuro patients in Hospital Universiti Sains Malaysia (USM).
Other.
Pusat Pengajian Sains Kesihatan, Universiti Sains Malaysia.
(Submitted)
Abstract
Relative caregivers’ satisfaction has become an important measurement for
improving the quality of care for patients in the neuro ICU ward. The current study
aimed to assess the level of satisfaction among relative caregivers towards nursing care
of neuro patients; to determine the relationship between the satisfactions level among
relative caregivers towards nursing care and decision-making related to patient care in
neuro ICU, Hospital USM. The study was conducted in the neuro ICU ward, Hospital
USM. The data was collected fromJanuary 2022 to July 2022. A cross-sectional study
was conducted among 80 respondents using the Malay version of Family Satisfaction
Intensive Care Unit (FS-ICU) questionnaire. Statistical analysis was conducted using
descriptive statistics and the Pearson correlation test. As a result, the participants
showed the highest mean score of 9.04 (SD=0.55) as a majority of data. There was a
significant correlation between the satisfactions level among relative caregivers
towards nursing care and decision-making related to patient care in the neuro ICU,
Hospital USM (r = 0.805, p < 0.001). Hence, nurses play a major role in understanding
the relatives’ concerns and needs in determining the best decision-making for the
patient. This is because the relatives are the pillar in giving support and hope to the
patient.
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