Norazman, Fatin Umairah
(2022)
The needs and satisfaction among family members during COVID-19 pandemic in intensive care unit (ICU) Hospital Universiti Sains Malaysia.
Other.
Pusat Pengajian Sains Kesihatan, Universiti Sains Malaysia.
(Submitted)
Abstract
ICU is a structured system for providing care to critically ill patients that includes
intensive and specialized medical and nursing care, increased monitoring capacity and
multiple modalities of physiologic organ support to help patients survive during a period of
life-threatening organ system insufficiency. The needs and the satisfaction level on the ICU
patient family’s studies have gained attention among the medical researcher since the
questionnaire is widely known and reliable to use. A cross-sectional study has been
conducted to identify the needs and level of satisfaction among family members during
Covid-19 pandemic in ICU HUSM. This study also examined the correlation between the
needs and satisfaction among family members during Covid-19 pandemic in ICU HUSM.
Pearson correlation was used to examined the correlation between the needs and satisfaction
among family members during Covid-19 pandemic in ICU HUSM. A total of 85 respondents
were involved with this study by using convenience sampling. Data were collected from
March 2022 to May 2022 by using google form and analyzed using SPSS version 26.0 for a
window. Most of the respondents are female respondents (68.2%). The results revealed that
the rank order of the needs were Assurance, followed by Support, Information, Comfort and
Proximity. It also revealed the level of satisfaction; Consideration of Your Needs, Concern
and Caring, followed by Skill, Competence and Atmosphere in ICU. The highest need was
Assurance (Mean = 45.61, SD = 2.55) the least need was Proximity (Mean = 18.28, SD = 3.50) while the highest satisfaction is Consideration of Your Needs (Mean = 22.54, SD =
2.30) among the family members.
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