Rui, Wong Yu
(2012)
PUBI perceptions, attitudes and
Expfctations toward nurses'
competence in Johor.
Other.
Pusat Pengajian Sains Perubatan, Universiti Sains Malaysia.
(Submitted)
Abstract
Competence is a complex multidimensional phenomenon. Nurses demonstrate
competence nursing care that leads to patients· perspective of care and satisfaction.
Nurses· competency is substantially very important -to ensure the quality of care
giving to the patient. The aim of thjs study was to determine the public perception.
attitudes= and expectation towards nurses' competence in the provision of nursing care
in Johor. A cross sectional survey on public (n = 154) in Johar was done us ing a selfadministered
Slrnctured questionnaire. Data was analyzed using the Statistical
Package Social Science (SPSS) software version 18.0. From the finding. there is a
s lightly positive perception and attitude from the public towards nurses' competencies
in Johor. The public also shows high expectations towards nursing competencies.
Besides. this study highlighted that the older participant score higher in the attitudes
towards nurses· competence compared with the younger respondents. While the lower
educated group show higher expectation towards nurses' competence. Regarding
ethnicity, Indians have highest expectation towards nurses· competencies. fol lowed
by Malay. \Vhile Chinese has lesser expectation towards nurses' competencies. Using
Pearson correlation. researcher found that there was a significant association between
public·s attitudes and their perception towards nurses' competencies. There was also a
significant finding that there was an association between public's perceptions and
their expectations towards nurses· competencies in Johor. This study provided the
bas is for further research on public perception. attitudes, and expectations towards
nurses' competencies.
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