The Impact Of Relational Factors On Supplier Performance

Fadzil, Mohammad Ikram Ahmed (2002) The Impact Of Relational Factors On Supplier Performance. Masters thesis, Universiti Sains Malaysia.

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This study investigates factors that may influence supplier performance, particularly the factors of trust, communication and cooperation, in Supply Chain Management. Survey using questionnaires obtained a return of 67 out of 150 ( 45% ). Analysis of the result shows that the level of trust and cooperation do have a positive impact on supplier performance. The higher the level of both factors, the more supplier performance will improve. Bargaining power between buyer and supplier was hypothesized as a moderator, however it acts as an independent predictor on the overall performance. It only moderates the relationship between trust, communication and cooperation and quality.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management
Divisions: Pusat Pengajian Pengurusan (School of Management)
Depositing User: Mr Mohammad Harish Sabri
Date Deposited: 24 Feb 2021 03:33
Last Modified: 24 Feb 2021 03:33

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