Exploring The Relationship Between Emotional Intelligence And Organizational Citizenship Behavior, And The Potential Moderator Effect Of Job Control In Service Companies

Mohamed Eljadi, Ahmed (2007) Exploring The Relationship Between Emotional Intelligence And Organizational Citizenship Behavior, And The Potential Moderator Effect Of Job Control In Service Companies. Masters thesis, Universiti Sains Malaysia.

[img]
Preview
 PDF
Download (16MB) | Preview

Abstract

The present study was designed to examine the relationship between emotional intelligence's dimensions of employees working 1n service companies located in Penang and their organizational citizenship behaviors as perceived by their current supervisors in organization and to examine whether job control moderates the relationship between emotional intelligence's dimensions and organizational citizenship behavior's dimensions. Hypotheses were tested with 104 respondents received frmn 2 organizations.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HF Commerce > HF5001-6182 Business
Divisions: Pusat Pengajian Siswazah Perniagaan (Graduate School of Business) > Thesis
Depositing User: Mr Hasmizar Mansor
Date Deposited: 12 Oct 2020 02:29
Last Modified: 22 Oct 2020 03:03
URI: http://eprints.usm.my/id/eprint/47490

Actions (login required)

View Item View Item
USM Repository is powered by EPrints 3 which is developed by the School of Electronics and Computer Science at the University of Southampton. More information and software credits.
Share