Migeemanathan, James Sundararaj
(2008)
The Role Of Risk Management Practices In The Success Of
Software Outsourcing From The Perspective Of A Client Firm.
Masters thesis, Universiti Sains Malaysia.
Abstract
The Information Technology (IT) outsourcing phenomenon had been maturing in recent
years. Many organizations considered to outsource their IT functions such as software
development activities to a third party vendor. However the success of such outsourcing
decisions will not be guaranteed. It required some level of risk management practices to be in
place to monitor and control the risk associated with outsourcing activities. This study was
conducted to find out the role of risk management practices in ensuring the success of the
outsourcing activities. Structured questionnaire was used in this study. It was distributed to
200 employees of the client firms. The data collected was statistically analyzed. The results
showed that the relationship between nature of software outsourcing and the success of the
software outsourcing project become stronger when the risk management practices is high.
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