Servant Leadership and Organizational Commitment: Demographic Comparison between Local Bankers and Foreign Bankers in Malaysia

Desa, Nasina Mat and Asaari, Muhammad Hasmi Abu Hassan (2018) Servant Leadership and Organizational Commitment: Demographic Comparison between Local Bankers and Foreign Bankers in Malaysia. International Journal Of Business & Management, 6 (3). pp. 174-183. ISSN 2321–8916

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Abstract

This noble intention of this paper is to highlight the demographic comparison between bankers in the local and foreign banks in Malaysia, specifically in the state of Perlis, Kedah, Penang, and northern Perak. Three-hundred questionnaires were distributed among the bankers in the above four states. Thus, a good response rate of 61% was clocked by this paper. This paper adapted servant leadership instrument from Van Dierendonck & Nuijten. On the other hand, the organizational commitment had been adopted from Meyer and Allen. This paper provides a good understanding of the servant leadership among bankers of local and foreign banks which could benefit the banks' top management in promoting their employees' productivity and in turn translated into the banks' profitability

Item Type: Article
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD58.7-58.95 Organizational behavior, change and effectiveness. Corporate culture
Divisions: Pusat Pengajian Pendidikan Jarak Jauh (School of Distance Education) > Article
Zoom Profil Pakar (Expert Profile) > Muhammad Hasmi Abu Hassan Asaari (Distance Education)
Zoom Profil Pakar (Expert Profile) > Nasina Mat Desa (School of Distance Education)
Depositing User: Administrator Automasi
Date Deposited: 05 Feb 2020 06:54
Last Modified: 11 Feb 2020 01:08
URI: http://eprints.usm.my/id/eprint/46091

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