Factors Affecting Small and Medium Enterprises Success: An Exploratory Study

Jebna, Abdul Karim Kanaan and Baharudin, Ahmad Suhaimi (2013) Factors Affecting Small and Medium Enterprises Success: An Exploratory Study. Jurnal Teknologi, 64 (3). pp. 69-72. ISSN 0127-9696

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Small and medium enterprises (SMEs) are the main contributor toward prospering the Malaysian economy [1]. Despite the fact that Malaysia is a fast growing economy in South-East Asia, death of SMEs is unavoidable. An exploratory study was conducted to investigate the factors that have an impact on business performance and success in Malaysia. Interviews with SMEs from different industries were conducted. Several factors were found to contribute to the success of business. The factors are classified into financial and non-financial determinants. These factors include customer satisfaction, service quality, experience, business expansion, competitor orientation, solving problems, cash flow, and the amount of sales and revenue. Building on these interviews, a discussion and conclusion have been provided.

Item Type: Article
Uncontrolled Keywords: Business success; business failure; entrepreneurs; small and medium enterprises; SMEs; financial and non-financial factors; Malaysia
Subjects: H Social Sciences > HF Commerce > HF5001-6182 Business
Divisions: Pusat Pengajian Sains Komputer (School of Computer Sciences) > Article
Zoom Profil Pakar (Expert Profile) > Associate Professor Dr. Ahmad Suhaimi Baharudin (Computer Sciences)
Depositing User: Administrator Automasi
Date Deposited: 01 Apr 2019 06:07
Last Modified: 01 Apr 2019 06:07
URI: http://eprints.usm.my/id/eprint/43874

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