The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process.

Mustafa, Adli and Fong, Jia-Pei and Lim, Siaw-Peng and Abd Hamid, Hamidah (2005) The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process. In: Proceedings Of The International Conference on Tourism Development, 9-11 January 2005, Penang, Malaysia. (Submitted)

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    Abstract

    This paper presents an application of the analytical hierarchy process (AHP) to determine service quality of airlines.

    Item Type: Conference or Workshop Item (Paper)
    Subjects: Q Science > QA Mathematics
    Divisions: Pusat Pengajian Sains Matematik (School of Mathematical Sciences)
    Depositing User: ARKM Al Rashid Automasi
    Date Deposited: 30 Jun 2008 15:31
    Last Modified: 13 Jul 2013 08:36
    URI: http://eprints.usm.my/id/eprint/429

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