Mustafa, Adli and Fong, Jia-Pei and Lim, Siaw-Peng and Abd Hamid, Hamidah (2005) The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process. In: Proceedings Of The International Conference on Tourism Development, 9-11 January 2005, Penang, Malaysia. (Submitted)
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Abstract
This paper presents an application of the analytical hierarchy process (AHP) to determine service quality of airlines.
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Subjects: | Q Science > QA Mathematics |
| Divisions: | Pusat Pengajian Sains Matematik (School of Mathematical Sciences) |
| Depositing User: | ARKM Al Rashid Automasi |
| Date Deposited: | 30 Jun 2008 07:31 |
| Last Modified: | 13 Jul 2013 00:36 |
| URI: | http://eprints.usm.my/id/eprint/429 |
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