Kareem, Hassan Issa Abdul
(2011)
Developing A Process Framework For Managing The Realization Of Information Technology Benefits For Construction Companies.
PhD thesis, Universiti Sains Malaysia.
Abstract
Construction companies are spending large amounts of money being to realize IT. However, they are achieving less-than-expected benefits. This research explores the current procedures for realizing IT benefits, identifying realized IT benefits, identifying Critical Success Factors (CSFs) for managing the realization of IT benefits, and developing a conceptual process framework for managing the realization of IT benefits. The study based its conceptual framework on a comprehensive review of the literature on managing the realization of IT benefits.
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