Reducing Employee Turnover by Improving Trust in Organization Through Supervisory Support

Roslee, Azura and Effendi, Azura Abdullah (2017) Reducing Employee Turnover by Improving Trust in Organization Through Supervisory Support. In: Social Sciences Postgraduate International Seminar (SSPIS) 2017. School of Social Sciences, USM, Pulau Pinang, Malaysia, pp. 477-482. ISBN 9789671544013

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    Abstract

    This paper highlights the significance of organizational trust in the relationship between supervisory support and employee turnover. This review is imperative as an employee’s well-being encompasses many fundamental dimensions of employment, several of which can be significantly affected by an immediate supervisor. A survey of previous literature reveals perceived supervisor support associated with employee turnover intention. Previous studies also suggest that an employee’s trust in the organization should enhance retention, and found evidence that this variable had a clear negative relationship with organizational turnover rates. Additionally, in other studies, the quality of supervision was found to influence turnover intention. The current study proposes that trust in organization mediates the relationship between supervisory support and intention to turnover. The findings of this study will assist managers in building supportive job conditions needed to enhance employee trust in the organization, and researchers in further investigating the impact of trust in organization on employee turnover intentions.

    Item Type: Book Section
    Subjects: H Social Sciences > H Social Sciences (General) > H1-99 Social sciences (General)
    Divisions: Pusat Pengajian Sains Kemasyarakatan (School of Social Sciences) > Social Sciences Postgraduate International Seminar (SSPIS)
    Koleksi Penganjuran Persidangan (Conferences Collection) > Social Sciences Postgraduate International Seminar (SSPIS)
    Depositing User: Puan Sukmawati Muhamad
    Date Deposited: 20 Jun 2018 15:40
    Last Modified: 20 Jun 2018 15:40
    URI: http://eprints.usm.my/id/eprint/40789

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