Ang , Magdalene Chooi Hwa and T., Ramayah
(2010)
An empirical assessment of the role of organizational citizenship behavior in explaining academic success : Some evidence from East Malaysian sample.
Gadjah Mada International Journal of Business, 12 (1).
pp. 55-74.
ISSN 1411-1128
Abstract
Management researchers have consistently reported the
significant role of organizational citizenship behavior (OCB) in
predicting individual success in organizational settings. This
topic, however, has been largely ignored in the business education
environment. Given the demonstrable benefits of OCB
enactment in terms of influencing performance evaluations and
organizational rewards, we emphasize the importance of examining
the role of OCB in predicting student performance and
their eventual career success. This endeavor holds important
implications for students who are on the threshold of entering
the industry. Using a self-administered questionnaire, we collected
data from a total of 177 undergraduate students from two
different schools in a Malaysian public university. Analysis
reveals that of the three distinct dimensions of OCB, only one
(consisting of altruism and courtesy items) has influences on
both measures of student performance (i.e., productivity and
cumulative grade point average). Implications of these findings
are discussed.
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