A Study of Quality Assurance Practices in the Universiti Sains Malaysia (USM), Malaysia

Khoo, Helen Chooi Sim and Idrus, Rozhan M. (2001) A Study of Quality Assurance Practices in the Universiti Sains Malaysia (USM), Malaysia. Turkish Online Journal of Distance Education, 5 (1). pp. 1-9. ISSN 1302-6488

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This article looks at the quality assurance practices amongst three (3) groups of staff in the School of Distance Education, Universiti Sains Malaysia, i.e. lecturers, resident tutors and support staff. 9 dimensions of the Quality Assurance Practices i.e. Staff Development, Planning, Work Process, Team Work, Prioritise Customers, Performance Evaluation, System For Sending Of Learning Materials, System For Receiving Of Assignments From Students and Management of Students’ Records are identified in this study. The results show that quality assurances practices amongst three groups are different. Profile Analysis used in this research shows that quality assurance practices amongst lecturers and support staff are parallel. Results also show that quality assurance practices of resident tutors have profiles that differ from the lecturers and support staff.

Item Type: Article
Subjects: L Education > LC Special aspects of education > LC5800-5808 Distance education.
Divisions: Pusat Pengajian Pendidikan Jarak Jauh (School of Distance Education) > Article
Depositing User: Mr Noorazilan Noordin
Date Deposited: 03 Jan 2018 08:50
Last Modified: 03 Jan 2018 08:50
URI: http://eprints.usm.my/id/eprint/38206

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